Privacy Policy
Last updated: 29 September 2026
This Privacy Policy explains how Safecasino may collect, use, store and protect information when you visit our website, create an account, use casino-related services or contact customer support.
By using Safecasino, you acknowledge that personal information may be processed as described in this Privacy Policy and in accordance with applicable data protection requirements.
1. Information We May Collect
Depending on how you use Safecasino, we may collect different categories of information.
Personal information
Information provided during registration, verification or account management may include:
full name;
date of birth;
residential address;
email address;
telephone number;
username and account details;
country of residence;
identification or verification information where required.
Players should provide accurate and current information when creating or maintaining an account.
Payment and transaction information
When deposits or withdrawals are made, information related to the transaction may be processed. This can include:
payment method;
transaction amount;
date and time of the transaction;
transaction status;
payment account identifiers;
information required for payment or account verification.
Full payment card details may be processed by the relevant payment provider rather than stored directly by Safecasino.
Technical information
When you access the website, certain technical information may be collected automatically, including:
IP address;
browser type;
device type;
operating system;
language settings;
approximate location based on technical information;
pages visited;
date and time of access;
referring website;
session and interaction information.
This information can help us operate, secure and improve the website.
2. How We Use Personal Information
Information may be processed for purposes including:
creating and maintaining player accounts;
verifying account information;
processing deposits and withdrawals;
providing access to website features;
responding to customer support requests;
maintaining website security;
detecting suspicious or fraudulent activity;
complying with verification and anti-money-laundering requirements;
enforcing applicable terms and conditions;
managing bonuses and promotions;
improving website performance and usability;
maintaining records where required;
communicating important account or service information.
We may also use aggregated or anonymised information to understand how visitors interact with Safecasino.
3. Account Verification
Safecasino may request additional information or documentation to verify a player account.
Verification may be required to confirm information such as identity, age, address, payment ownership or account activity.
Documents requested during verification can include identification documents, proof of address or payment-related evidence where appropriate.
Verification procedures may also be used to prevent fraud, unauthorised account access and misuse of payment services.
4. Payments and Financial Information
Safecasino may work with third-party payment providers to process deposits and withdrawals.
Payment providers may process certain personal and financial information according to their own privacy and security requirements.
Transaction information may also be reviewed for account security, payment verification, fraud prevention and anti-money-laundering purposes.
Players should review the information presented by the relevant payment provider when choosing a payment method.
5. Cookies and Similar Technologies
Safecasino may use cookies and similar technologies to support website functionality and understand how the website is used.
Cookies may be used to:
maintain login sessions;
remember website preferences;
provide security features;
analyse website performance;
understand visitor behaviour;
improve navigation;
measure website traffic.
Some cookies may be necessary for core website functionality.
Other cookies, including analytics or marketing technologies where used, may depend on user preferences or applicable consent requirements.
Users can usually manage cookies through their browser settings. Disabling certain cookies may affect the functionality of some areas of the website.
6. How We Protect Information
Safecasino states that security measures are used to protect account and transaction information.
These measures may include encrypted data transfer, account verification, payment monitoring, access controls and anti-fraud procedures.
However, no online service, transmission method or storage system can guarantee complete security. Users should also take reasonable steps to protect their accounts.
We recommend:
using a strong and unique password;
not sharing login credentials;
logging out when using a shared device;
avoiding suspicious links;
keeping contact information up to date;
contacting support if unusual account activity is detected.
7. Sharing of Information
Personal information may be shared where reasonably necessary to provide or protect Safecasino services.
Recipients may include:
payment providers;
identity verification providers;
fraud-prevention services;
hosting and technical service providers;
customer support providers;
professional advisers;
competent authorities where legally required.
Information should only be shared to the extent necessary for the relevant purpose.
Safecasino does not claim in this Privacy Policy to sell users' personal information.
8. Legal and Security Requirements
Information may be retained, reviewed or disclosed where necessary to:
comply with applicable legal obligations;
respond to lawful requests;
investigate suspected fraud;
prevent unauthorised account activity;
enforce website terms;
protect users, the website or third parties;
meet verification or anti-money-laundering requirements.
The exact requirements may vary depending on the user's location, payment method and account activity.
9. International Data Processing
Some service providers involved in hosting, payment processing, verification or technical support may operate in different countries.
As a result, personal information may be processed or stored outside the country in which the user resides.
Where information is transferred internationally, appropriate safeguards should be used where required by applicable law.
10. Data Retention
Personal information should be retained only for as long as reasonably necessary for the purpose for which it was collected or where retention is required for legal, security, financial, fraud-prevention or compliance purposes.
Different types of information may have different retention periods.
When information is no longer required, it may be deleted, anonymised or securely archived where appropriate.
11. Your Privacy Rights
Depending on applicable privacy law and your location, you may have rights concerning your personal information.
These can include the right to:
request access to personal information;
request correction of inaccurate information;
request deletion where legally permitted;
object to certain forms of processing;
request restriction of processing in certain circumstances;
request information about how personal data is used;
withdraw consent where processing depends on consent.
Some requests may be limited where Safecasino is required to retain information for legal, security, payment, fraud-prevention or verification purposes.
Identity verification may be required before a privacy request can be completed.
12. Marketing Communications
Where promotional communications are offered, users may be able to choose whether they wish to receive marketing messages.
Users who no longer wish to receive optional promotional communications may use the unsubscribe mechanism provided in the message or change the relevant communication preferences where such settings are available.
Essential account, security, payment or service-related communications may still be sent where necessary.
13. Third-Party Services
Safecasino may contain integrations, games, payment services or links provided by third parties.
These third parties may process information under their own privacy policies.
Safecasino does not control the privacy practices of independent third-party websites or services. Users should review the applicable privacy information before providing personal data to an external service.
14. Children's Privacy and Age Restrictions
Safecasino is not intended for individuals who are below the minimum legal age required to participate in gambling activities applicable to them.
Users may be required to confirm their age and complete identity verification.
If information relating to an underage person is identified, appropriate action may be taken to restrict account access and handle the information in accordance with applicable requirements.
15. Responsible Gambling and Privacy
Information related to responsible gambling controls may be processed where necessary to provide account restrictions, limits or other responsible gambling measures.
Such information should only be used for legitimate account management, security, compliance and player-protection purposes.
16. Changes to This Privacy Policy
This Privacy Policy may be updated when website functionality, legal requirements, payment processes or data-handling practices change.
When changes are made, the updated version may be published on this page together with a revised “Last updated” date.
Users should review this page periodically to remain informed about current privacy practices.
17. Contact and Privacy Requests
If you have questions about this Privacy Policy, your personal information or a privacy-related request, please use the contact or customer support options provided on the Safecasino website.
When submitting a privacy request, you may be asked to provide sufficient information to confirm your identity and locate the relevant account data.